By Failing the software is telling you that there are issues. The surface scan tests your drive sector by sector looking for read/write errors. The reason I am looking at the HDD is because my backup software (Macrium Reflect) crashes ( as does Win 7 Backup/Restore) & Macrium have advised "There appears to be some serious issues reading your disk and the Volume Shadow Copy files" Recommended/suggested (data safe) HDD testing tools for better diagnostics info Anything else I should know about Seagate HDD or should have asked :)ĥ. What is the nature & severity of a surface scan test failure ie how cactus is my HDD?Ĥ. What is a Surface Scan doing & telling me by failing?Ģ. =Please run Check Disk to recover the wrong sector - (E-HDD-005)=Īfter running CHKDSK /F /R I still get the above error of = Surface Scan Test did not pass - (E-HDD-004) =Īs I am not a hardware person I would be grateful for advice about:ġ. = Surface Scan Test did not pass - (E-HDD-004) = I then used the Sony VAIO Hardware Diagnostics utility program (HDD Test) to get the attached & below more informative tests results (all other HDD tests were OK). The 4TB WD green are slower, that's why I have connected them to the remaining Sata 2 ports.My laptop is a Sony VAIO with a Seagate HDD (2yrs old HDD).Īfter using Seagate Seatools I was not impressed with the simplistic Pass/Fail log & the lack of useful assistance from Seagate Support. The motherboard only has 2 Sata 3 ports, the SSD and the working seagate 2TB are connected to those. The faulty USB WD my book is "very" old, about 4-6 years? They are both pretty new, about 2 years, but weren't in use a lot. Both of the WD green HDDs are from an Buffalo NAS. I have reinstalled windows 10 to eliminate software failure already. Which program would you recommend me to test drives? I was using seatools for windows, because DOS seatools didn't recognize any of the drives.Īdditionally I will test the drives in another machine so I can be sure that the drives are faulty and not the motherboard/controller. I wasn't expecting 3 faulty drives, how probable is it that the HDD controller on the motherboard is faulty? She has internal: 2x WD Green 4TB (Both failed the long generic test) 1x Seagate 2TB PassĮxternal: 1x WD MyBook 4TB (Long Test Fail) 1x Seagate 4TB (Test currently running) The PC has lately very strange behaviour when accessing the hard drives and is very slow when copying files (sometimes it doesn't even transfer everything and freezes the pc) so I ran SeaTools.
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